Privacy Policy

Privacy Policy

Privacy Policy – GYM SUPPS UK LTD

Effective Date: 10 April 2025

This Privacy Policy outlines how GYM SUPPS UK LTD ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our website: https://gymsupplementsuk.co.uk

1. Information We Collect

We may collect the following personal information when you interact with our website or place an order:

Full Name

Shipping and Billing Address

Email Address and Phone Number

IP Address and Browser Information

Purchase and Transaction History

Information from customer surveys, reviews, or promotional participation

Data from cookies and similar tracking technologies

2. How We Use Your Data

We collect your personal data to ensure a smooth and secure shopping experience. This includes:

Processing and fulfilling your orders

Communicating with you about your purchases or account

Sending you promotional emails (only if you've opted in)

Improving our products, services, and website functionality

Complying with legal and financial obligations

Conducting internal analysis and performance tracking

3. Data Security

We are committed to protecting your data. We use industry-standard encryption (SSL) to safeguard your information during transmission. Payment details are securely processed by third-party providers such as Stripe and Klarna—we do not store any payment or card information on our servers.

4. Your Rights & Consent

As a data subject under the UK GDPR and Data Protection Act 2018, you have the right to:

Request access to your personal data

Request correction or deletion of your data

Withdraw your consent for marketing at any time

Object to or restrict data processing in certain circumstances

You can exercise these rights by contacting us at:
📧 info@gymsupplementsuk.co.uk

5. Third Parties & Service Providers

We only share your data with trusted third parties when absolutely necessary, such as:

Payment providers (e.g. Stripe, Klarna)

Couriers and shipping partners

IT and analytics providers assisting with website functionality

All third parties are required to comply with applicable data protection laws and may only use your data for the intended services.

6. Cookies & Tracking

We use cookies and similar tracking technologies to:

Analyze web traffic and user behaviour

Remember your preferences and cart contents

Deliver tailored advertising and offers

You can control cookies via your browser settings. Please note that disabling cookies may affect your site experience. For details, refer to our [Cookie Policy].

7. Klarna Payment Services

When you choose Klarna at checkout, certain personal data (e.g., contact and order details) will be shared with Klarna. This enables Klarna to assess your eligibility for their payment options. To learn more, please see Klarna’s Privacy Policy.

8. Links to External Sites

Our website may include links to third-party websites. Once you leave our site, we are not responsible for how external sites collect or use your data. Please review their privacy policies before submitting any information.

9. Data Retention

We retain your data for as long as necessary to:

Complete your transactions

Fulfil legal obligations (e.g., financial and tax reporting for up to 5 years)

Resolve disputes or enforce agreements

10. Company Information

GYM SUPPS UK LTD
📌 Registered Office: 213 Wood End Road, Birmingham, England, B24 8BL
📮 Company Number: 16380515

11. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We recommend checking back periodically to stay informed.

12. Contact Us

If you have any questions, requests, or concerns about how we handle your data, please reach out:

📧 info@gymsupplementsuk.co.uk
🏢 GYM SUPPS UK LTD