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Terms & Conditions
1. Shopping Security & Privacy
At GYMSUPPLEMENTSUK.CO.UK, your privacy is a top priority. Our website is protected with SSL encryption, ensuring your data is always secure.
All transactions are handled securely through Stripe – we never store your credit/debit card information. When creating an account, we only collect what's necessary for shipping and contact purposes.
We do not share or sell your data to third parties — ever.
2. Ordering & Processing
After placing an order, you will receive a confirmation email or SMS instantly. Orders placed before our daily cut-off time will be shipped same-day via DPD Local Next Day service.
If any item is out of stock (rarely), our team will contact you directly with alternatives or refund options.
3. Klarna Payments
We’ve partnered with Klarna to offer flexible payments:
- Shop Now, Pay Later
Payments are handled by Klarna Bank AB (publ), Stockholm, Sweden. Your data is processed in line with UK data protection laws and Klarna's privacy policies.
4. Returns & Refunds
Returns are accepted within 30 days for unopened, unused products in original packaging. You are responsible for return shipping.
Once received and inspected, eligible refunds will be issued to your original payment method. See our Returns Policy page for full details.
5. Product Availability & Accuracy
We strive to keep all product information and stock availability up to date. However, we reserve the right to make changes or cancel orders when necessary.
In such cases, we’ll notify you immediately and offer alternatives or a full refund.
6. Contact Us
If you have any questions, feel free to contact us at info@gymsupplementsuk.co.uk — we’re always happy to help.